Contact Us
We're here to help you with all your custom packaging needs. Reach out to our team today!
Get in Touch with We Packaging Boxes
At We Packaging Boxes, we believe in building lasting relationships with our customers through exceptional service and open communication. Whether you're looking to place your first order, have questions about our products, or need assistance with an existing order, our dedicated team is here to help you every step of the way.
We understand that choosing the right packaging partner is a significant decision for your business. That's why we make it easy for you to reach us through multiple channels. Our customer service representatives are knowledgeable, friendly, and committed to providing you with the information and support you need to make informed decisions about your packaging needs.
From initial inquiry to final delivery, we're committed to delivering an exceptional customer experience. Contact us today and discover why thousands of businesses across the United States trust We Packaging Boxes for their custom packaging solutions.
Call Us
Toll-Free: 1-833-242-2322
Our phone lines are open Monday through Friday, 9 AM to 6 PM EST. For after-hours inquiries, please leave a voicemail and we'll return your call on the next business day.
Email Us
Sales Inquiries: sales@wepackagingboxes.com
We aim to respond to all email inquiries within 24 hours during business days. Please include as much detail as possible about your packaging needs.
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed
Holiday hours may vary.
Connect With Us on Social Media
Stay updated with our latest products, promotions, and packaging tips by following us on social media.
Send Us a Message
Fill out the form below and our team will get back to you within 24 hours.
Why Contact We Packaging Boxes?
Quick Response
We respond to all inquiries within 24 hours. Your time is valuable, and we respect that.
Expert Guidance
Our team has 15+ years of experience and can help you choose the perfect packaging solution.
Free Quotes
Get detailed, no-obligation quotes for your custom packaging projects at no cost.
Free Design Support
Our design team is available to help you create stunning packaging designs at no extra charge.
Sample Requests
Request samples to evaluate our quality before committing to a large order.
Dedicated Support
Get personalized attention from dedicated account managers who understand your business.
Frequently Asked Questions About Contacting Us
How can I contact We Packaging Boxes?
You can reach us by phone at 1-833-242-2322, email at sales@wepackagingboxes.com, or by filling out our online contact form above. Our customer service team is available Monday through Friday, 9 AM to 6 PM EST. We also have an active presence on social media where you can message us directly.
What are your business hours?
Our customer service team is available Monday through Friday from 9:00 AM to 6:00 PM Eastern Standard Time. You can leave a message outside these hours through email or voicemail, and we will respond on the next business day. For urgent matters, we recommend calling during business hours for immediate assistance.
How quickly will I receive a response to my inquiry?
We strive to respond to all inquiries within 24 hours during business days. Most email inquiries receive a response within a few hours. For immediate assistance, we recommend calling our toll-free number. Quote requests typically receive a detailed response within 24-48 hours depending on the complexity of the project.
Can I request a sample before placing a large order?
Yes, we offer sample requests for most of our products. Samples are a great way to evaluate our print quality, material durability, and overall craftsmanship before committing to a larger order. Contact our sales team to discuss sample options and pricing for your specific requirements.
Do you offer design assistance?
Yes, we provide free design assistance with every order. Our experienced design team can help you create stunning packaging designs that align with your brand identity. Whether you have a complete design ready or need help starting from scratch, we're here to help bring your vision to life.
What information should I include when requesting a quote?
To receive the most accurate quote, please include the following information: box dimensions (length, width, height), quantity needed, material preferences, printing requirements (colors, artwork), any special finishes (lamination, embossing, etc.), and your desired delivery timeline. The more details you provide, the faster we can prepare a comprehensive quote.